Privacy Policy
This policy explains how 2020 Mobile Corp ("2020 Mobile", "we") handles information in 2020 Camera Ops (the "App"), an internal application used by our employees to monitor the Google Nest cameras installed in our own stores.
Who uses the App
The App is not offered to the public. Only authorized 2020 Mobile employees can sign in, using their company Microsoft Entra ID account. The App only connects to Google accounts and Nest devices that 2020 Mobile owns or controls.
Information we access from Google
With the permission of the account owner, granted through Google's consent and Partner Connections screens, the App uses Google's Smart Device Management API and Google Home APIs to access:
- Device information: home and room names, camera names, device types, capabilities and online status.
- Event notifications: motion, person, sound and doorbell events, with the time, the camera and Google's event identifiers.
- Event snapshot images, when an authorized user asks to see one.
- Live video streams, when an authorized user opens a live view.
What we store
- Device information and event details (time, store, camera, event type and identifiers) are stored in our company systems hosted on Microsoft Azure.
- We do not record or store video or audio. Live video travels directly between the viewer's browser and Google and does not pass through or get saved on our servers. Audio is not played or stored.
- Snapshot images are shown when requested and are not kept.
- Google access tokens are stored encrypted in Microsoft Azure Key Vault and are never shown to users.
How we use it
Only to protect our stores, staff and inventory and to run our operations: viewing cameras, reviewing activity, investigating incidents and alerting our operations team about events such as activity while a store is closed. We may use AI services to summarize event details for authorized staff. That processing is limited to providing these features to our own staff.
Google API Services User Data Policy
The App's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. In particular, we:
- use Google user data only to provide and improve the App's user-facing features described above;
- do not sell Google user data or use it for advertising;
- do not transfer it to others except as needed to provide the App, to comply with law, or as part of a merger or acquisition with notice;
- do not allow humans to read it except for authorized staff using the App for its purpose, for security or abuse investigations, or as required by law;
- do not use it to develop, improve or train generalized artificial intelligence or machine learning models.
Sharing
We do not sell or rent this information. Access is limited to authorized 2020 Mobile personnel. Our hosting providers (Microsoft Azure and Google Cloud) process data on our behalf under their own security commitments. We may disclose information if required by law or to protect our people and property.
Retention
We keep event details only as long as needed for the security and operational purposes above, then delete them. Stored tokens are deleted when access is revoked or the App is retired.
Revoking access
The owner of a connected Google account can revoke the App's access at any time at nestservices.google.com/partnerconnections or myaccount.google.com/permissions. After revocation the App stops receiving data from that account and we delete its stored tokens.
Security
Data is encrypted in transit. Credentials are kept in Azure Key Vault. Access to the App and its data requires a company account and is limited to authorized roles.
Changes
We will update this page if our practices change and revise the effective date above.
Contact
2020 Mobile Corp. Questions about this policy: houston2020cameras@gmail.com